SMC INTERNATIONAL PVT.LTD believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that the SMC INTERNATIONAL PVT.LTD marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
- SMC INTERNATIONAL PVT.LTD does not accept cancellation requests for preorder items. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
Refund Policy –
When you buy our products/services, your purchase is covered by our money-back guarantee. If there is any defect in the product while shipping or you have received damaged or even a different please bring it to the attention of SMC International PVT.LTD and they will arrange a replacement for you, Refunds will not be processed under any given circumstances.