Support

Raise a Support Ticket

Want to make changes to your order, Or just have some query’s you need answer to, Raise a support ticket and our Best-In-Class support team will be with you. (We do not entertain Quote and Price Requests here)

Request Quote

Looking to buy a new PC? Want Prices? Or are you just stuck deciding what parts and config to choose? Click the button below and fill the form, Your quote will be sent to you along with a phone number which you can call to talk to the sales person 🙂

VISIT US

Phone: +91 88261 63362
Email: support@smcinternational.in garv@smcinternational.in
Open: Monday to Saturday Between 11 AM and 6:30 PM
Address: B-10 & B-11, Meghdoot Building, 94, Nehru Place, New Delhi, 110019

FAQ

We are a 20+ Year Old Company from Nehru Place, New Delhi, India, We have been doing this for quite some time now and we have a reputation in the market for being the best in everything, We were one of the first brands in India to sell and distribute Gaming Components and Peripherals in India, Along with that we use Military Grade Encryption to process your payments and you are covered with our Shipping Insured Policy, Along with that you get a GST Invoice for each and every one of your orders In side the box, If you ask me, I would say why not Trust SMC?

You can cancel your order by raising a support ticket, Please make sure that you mention the order number and the product if you want to cancel a specific product in your entire order, You need to make a cancellation request within 24 Hours of placing an order for it to be valid, Please note if your order has been dispatched your order can not be cancelled.

We usually take around 4-5 Business Days max to deliver your products to your Doorstep, A Pre-Built might take a little longer.

No Need to Worry, Just contact our support team on our numbers or raise a support ticket with the photos or videos of the product within 48-Hours of Delivery and we will get a replacement sent to you 🙂

Most of our Pre-Builds and Products are eligible for “Free-Shipping” but for those who aren’t, The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered or it can be a standard flat charge on an entire brand/categories of products and charges a single delivery fee

Almost all of the parts used in our Builds come with 3-Years of Warranty from the Manufacturer itself, But along with that all of our PC Builds are covered with SMC’s 3 Years Warranty Assistance, Which means if you do not want to go to the service center yourself, You can get in touch with our team and send us the part in and we will get it fixed/replaced from our end, In turn saving you tons of valuable time and effort.

Really Sorry, But no we do not upgrade PCs which were initially not bought from us.

After completing a build, We run 24-Hours of Burn-In tests on each and ever machine to ensure that there are no problems with the machine. The tests include basic test such as, BIOS Post Test, Booting into Windows and Stress Tests such as Furmark, Cinebench and many more synthetic benchmarks to stress test the system under full load.

Give us a call on our numbers if there are any other questions you have 🙂